Privacy Policy
At Ozwin Casino, we are committed to protecting your personal information. This policy explains what data we collect, how it is used, and the safeguards we implement to ensure your privacy when using our platform. By accessing our services, you agree to the terms outlined below.
Information We Collect
We gather information directly from you when you:
- Register an account
- Make deposits or withdrawals
- Participate in promotions
- Contact customer support
This includes details such as:
| Type of Information | Purpose |
|---|---|
| Full name, date of birth | Verify identity and comply with legal requirements |
| Email address | Communications and support |
| Payment details | Processing deposits and withdrawals |
| Physical address | Account verification and legal compliance |
We also automatically collect technical and usage data, such as IP address, device type, browser, and site interactions, to enhance security and improve user experience.
How We Use Your Information
Your personal information is used for:
- Account creation and management
- Processing deposits and withdrawals
- Age verification and anti‑money laundering compliance
- Customer support and dispute resolution
With your consent, we may also:
- Send promotional emails and offers
- Personalise your experience using behavioural data
You can opt out of marketing communications at any time.
Security of Your Data
We apply strict security measures to safeguard your personal information, including:
- Encryption of sensitive data
- Secure servers with restricted access
- Regular system monitoring and updates
| Security Measure | Description |
|---|---|
| Encryption | Protects personal and financial information during transmission |
| Restricted Access | Only authorised staff can access sensitive data |
| Regular Updates | Systems are updated to address new security threats |
These measures help ensure your information is stored safely and processed securely at all times.